Who we are
Our website address is: https://chillimedia.co.za.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
What is Cookies
A cookie is a small text file which is automatically saved on your computer when you visit our website. Cookies are used to help track a range of user activities across a website. The South African POPI regulations do not make specific mention of cookie usage on personal web browsers however the PPI Act (Protection of Personal Information) act still applies in that a website cookie is a text file that could contain personal identification information. The Information Regulator (South Africa) is, among others, empowered to monitor and enforce compliance by public and private bodies with the provisions of the PPI Act. South Africa follows the EU ePrivacy Directive that requires the user to consent to being served cookies. In respect to such policies private and public entities would simply need to notify web users that the website in fact serves cookies and provide a written statement as to what the website intends to do with this potentially sensitive information. The below statements are a general overview that cover most South African websites that maintain standard and storage of personal information. South African webmasters are free to copy this page in part or it’s entirety to serve as a statement of information act compliance. In the absence of clear directives pertaining to cookie best practice on this link ensures that the site you are on is compliant to the latest updates on South African cookie compliance. This site uses cookies for the following purposes:
3rd Party Tracking Cookies
We, and many other web publishers use 3rd party analytics services to provide anonymous web user information for our website.
Website
We use cookies to create a better and more personalised user experience of this website.
Removing cookies
If you have any concerns about cookies, or want to remove cookies from your computer, please visit All About Cookies which explains how to do this.
Collection of personal information
If you contact us via a form on our website your personal information will only be used for us to contact you. No personal data you send us will be disclosed to a third party without your permission. If you wish us to remove any personal details we hold about you, please feel free to email us.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
By using our website you agree to the following. Please do not use our website or online products and services if you do not agree with this privacy policy.
Information we collect:
- Account: Name, address and contact details
- your account information is required in order to buy from our shop, without which we cannot process your order
- we use your account information for billing & collection, shipping, accounting, tax, shop administration and communication purposes
- we may use this information to enforce our legal rights
- it is stored at our hosting provider who is located in the UK (which has substantially similar privacy legislation to South Africa)
- it may be shared with professional service providers like accountants and legal practitioners
- it is shared with our shipping provider if you order a physical product
- we retain this information as long as you use our products or services and for at least one year after your last order as required by the Electronic Communications and Transactions Act 25 of 2005
- Order details are kept for 5 years after tax submission as required by the Tax Administration Act 28 of 2011
- Business listing: Name, address and contact details
- your information is required in order to create a business listing should you choose to advertise on our site
- your information is stored at our hosting provider who is located in the UK (which has substantially similar privacy legislation to South Africa)
- it is shared with the public
- we retain this information as long as you use our products or services and for at least one year after your last order as required by the Electronic Communications and Transactions Act 25 of 2005
- Financial information
- We do not have access to your financial information
- it is collected by our payment gateway for billing purposes
- Website usage information
- we may record how and when you use our website, products and services; your IP address; and cookie data
- throughout our website
- it is collected automatically
- to limit the number of submissions you can make to our site,
- to protect our site from security threats, and
- to help us to improve user experience
- it may be stored in Cookies on your computer (you may disable cookies in your browser but aspects of our website, products or services may stop working)
- and it is stored at our hosting provider who is located in the UK (which has substantially similar privacy legislation to South Africa)
- we retain this information indefinitely
- Our website uses Google Analytics which is is a web analysis service provided by Google.
- Google automatically collects Cookie and website Usage Data and uses it to track and examine the use of www.popi-compliance.co.za, to prepare reports and share them with other Google services.
- Google does not associate your IP address with the usage information it collects.
- Google may use the data collected to contextualize and personalize the ads of its own advertising network.
- Google is based in the US and uses EU Standard Contractual Clauses to transfer online advertising and measurement personal data out of the European Economic Area, the UK, and Switzerland.
- Google’s privacy policy is here
- You may opt out of Google analytics by following these directions
- Products & services: Information about your business
- if you choose to use our software products, training or consulting services, we may process your business’ contact, registration, demographic details, details of your processes, procedures, suppliers, staff and compliance
- in our software products and services
- in order to provide you with our services,
- and to provide you with support
- If you choose not to supply information it will limit the services we can provide
- Your information is stored on hosting servers in the UK (which has substantially similar privacy legislation to South Africa)
- We do not share this information without prior written consent
- We retain this information until you remove your software / service account
Information we collect:
We employ a variety of security measures to safeguard your personal information including authentication and encryption (salting, hashing and SSL).
Right to access and rectify your information
- You may access and update your e-commerce billing and contact details by logging in to your account page
- You may remove your contact details from our newsletter mailing list by unsubscribing using the link provided in our newsletter.
- You may access and update your business information by logging in to the product or service you purchased from us.
Right to object
- You have the right to object to our processing of your personal information in terms of the Protection of Personal Information Act s11(3)
- You may object by sending a filled copy of Form 1 to us at compliance@popi-compliance.co.za
Changes
- From time to time it may become necessary to make changes to this privacy policy. It is your responsibility to periodically check our website for any changes.
Legal Capacity
- You acknowledge that you have the legal capacity to use our website, products and services.